Service Manager

Texas Roadhouse•St. Charles, MO

About The Position

Bubba’s 33, part of the Texas Roadhouse brand family, is seeking a Service Manager to oversee daily Front of House operations and employees and ensure guests receive Legendary Food and Legendary Service. The role includes managing staffing, training, employee performance, liquor operations, guest satisfaction, restaurant cleanliness, and safety. The company describes its culture as fun and offers flexible work schedules, restaurant discounts, friendly competitions, recognition, formal training, and career growth opportunities. Eligible Restaurant Managers receive a comprehensive total rewards package after 30 days of employment, subject to benefit eligibility requirements. Bubba’s 33 is an equal opportunity employer and welcomes applicants without regard to legally protected status.

Responsibilities

Drive sales, steps of service, and guest satisfaction.
Work with management to enforce employment policies and oversee restaurant cleanliness and guest safety.
Provide or direct all Front of House training.
Manage Front of House employee performance, including evaluations, coaching, and discipline.
Manage liquor orders and control liquor costs.
Enforce applicable liquor laws and Responsible Alcohol Service guidelines.
Develop key employees, assistant managers, and hourly employees through daily performance feedback during one-on-ones.
Review applications, interview candidates, and hire or recommend hiring Front of House employees.
Direct employee work by setting hours and weekly schedules and assigning tasks before, during, and after restaurant opening hours.
Create a fun and safe work environment by following core values and operational goals and implementing contests, theme nights, and staff incentives.
Understand, manage, and practice safe food-handling procedures.