Maintenance Supervisor

Irt Management•Memphis, TN

About The Position

The Service Manager oversees a team of technicians and ensures high-quality service and timely repairs across plumbing, electrical, HVAC, and other areas. The role serves as a key resource for residents and staff, builds strong relationships, and maintains a professional, team-oriented environment. The position collaborates with Community and Regional Managers on maintenance strategies and initiatives, supports the service team, prioritizes work orders, assists with troubleshooting, and helps ensure budget compliance and resident satisfaction. The role requires attendance at company-paid, multi-day, out-of-state training within two weeks of the start date.

Requirements

  • At least 2 years of experience in property maintenance or a related field.
  • EPA Type I and II certifications.
  • Ability to lift up to 45 lbs. regularly and up to 80 lbs. occasionally, and push or pull up to 200 lbs.
  • Professional appearance and strong communication and customer service skills.
  • Valid driver's license.
  • Ability to attend company-paid, multi-day, out-of-state training within 2 weeks of the start date.

Nice To Haves

  • CPO certification.

Responsibilities

  • Collaborate with Community and Regional Managers on maintenance strategies and initiatives.
  • Lead, train, and support the service team to ensure strong performance.
  • Prioritize and delegate work orders for timely, efficient completion.
  • Assist with troubleshooting and service requests, setting the standard for the team.
  • Ensure budget compliance while delivering exceptional service and resident satisfaction.

Benefits

  • Company-paid, in-person training in Tampa, FL.
  • Ongoing development programs and growth opportunities.
  • Recognition initiatives celebrating individual and team achievements.
  • Competitive base pay plus commissions, bonuses, and stock awards.
  • Stock awards within the first year of employment.
  • Medical, dental, and vision insurance.
  • Rent discounts.
  • Generous PTO and paid holidays.
  • Company-paid life, AD&D, and long-term disability insurance.
  • 401(k) with a 100% company match, up to 4%.
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