Service Manager

King Ranch Inc • Huntsville, TX

17h

About The Position

The Service Manager is responsible for responding to service requests within 24 hours, scheduling and performing preventative maintenance, and being available on an on-call basis. The role involves resolving work problems or assisting employees in doing so, and initiating or recommending plans to motivate workers toward achieving work goals.

The Service Manager oversees the supply and upkeep of tools required by John Deere and its affiliated companies for Service Technicians, reports unusual or extraordinary equipment circumstances to a manager, and ensures service personnel maintain the required company uniform and a professional appearance and attitude.

Requirements

• Bachelor’s degree in business management or an agriculture field.
• Knowledge of agriculture, especially farming and ranching.
• Self-starter, detail-oriented, and organized.
• Excellent communication and interpersonal skills with people at all levels of the organization and outside contacts.
• Great knowledge of various types of parts involved in the company.
• Troubleshooting skills, including identifying and resolving problems with parts.
• Valid driver’s license in good standing, ability to be an approved driver for the company, and ability to safely operate vehicles.

Responsibilities

• Respond to service requests within 24 hours.
• Schedule and perform preventative maintenance.
• Be available to work on an on-call basis.
• Analyze and resolve work problems or assist workers in solving them.
• Initiate or suggest plans to motivate workers to achieve work goals.
• Ensure the supply and upkeep of tools required by John Deere and its affiliated companies for Service Technicians.
• Report unusual or extraordinary circumstances regarding equipment to a manager.
• Ensure service personnel wear the required property uniform and maintain a professional appearance and attitude.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager