Service Manager

Morgan Properties•Eatontown, NJ

11d•Onsite

About The Position

Morgan Properties is hiring a full-time Service Manager for its 624-unit community in Eatontown, New Jersey. The Service Manager ensures that the community’s physical aspects meet company standards and applicable laws, leads the maintenance team, and supports residents through responsive maintenance service. This role includes rotating paid on-call participation and availability for snow, ice, and other on-site emergencies. The schedule is Monday through Friday, 8:00 a.m. to 5:00 p.m., and may change based on business needs.

Requirements

Active, valid driver’s license and personal vehicle.
One-year certificate, five or more years of related experience, or equivalent education and experience.
Availability for paid rotating on-call participation and emergency events.

Nice To Haves

HVAC/EPA/CFC certification preferred.

Responsibilities

Interview, hire, and train new team members.
Develop and lead a team of Maintenance Technicians in diagnosing problems and resolving them.
Mentor and guide maintenance technicians to increase their knowledge and skills.
Provide expertise and troubleshooting in HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliance repair.
Establish and prepare a 24-hour on-call schedule for the team and remain available for snow, ice, and other on-site emergencies.
Partner with office team members to provide residents with exceptional service and follow-up on maintenance issues.
Manage and organize inventory of maintenance materials.
Establish preventive maintenance, make-ready, and general work-order schedules for the team.
Regularly inspect community buildings, including vacant units.
Plan, assign, and direct the maintenance team.