Service Manager - Sunset Kia of Sarasota

Sunset Auto GroupSarasota, FL
Onsite

About The Position

Sunset Kia of Sarasota is seeking a Service Manager who values integrity and performance to lead their service department. This is an opportunity to join a stable, family-owned group that has served the community since 1979. The successful candidate will take over an established role due to the retirement of the current Service Manager and will lead the transition into a new, state-of-the-art service facility. The role emphasizes leadership with integrity, focusing on honesty, ethical practices, and transparency while driving the bottom line. A strong focus on people and community is key, treating the team like family to ensure a positive customer experience. The Service Manager will be responsible for mentoring and recruiting staff, cultivating a motivated and professional environment, nurturing customer loyalty, and partnering with the General Manager on strategic growth for the new facility.

Requirements

  • Extensive experience in service department management and warranty processing.
  • Experience with Reynolds & Reynolds is preferred.
  • A commitment to honesty, integrity, and safety standards.
  • The ability to maintain and grow a legacy customer base.
  • The skill to handle a fast-paced environment while keeping processes flawless.
  • A positive attitude and the interpersonal skills to lead diverse personalities.

Nice To Haves

  • Values integrity as much as performance.
  • Looking for a stable, long-term home.
  • Excited by the prospect of launching a new facility.

Responsibilities

  • Mentoring and Recruiting: Building a powerhouse team of technicians and support staff.
  • Cultivating Culture: Maintaining a motivated, professional, and high-efficiency environment.
  • Maintaining Loyalty: Nurturing our existing customer base and ensuring every person who walks through our doors receives first-rate treatment.
  • Strategic Growth: Partnering with the General Manager on marketing and operational goals for our upcoming facility.

Benefits

  • Competitive, stable pay structure with outstanding earning potential.
  • Medical, Dental, and Vision insurance.
  • 401(k) retirement plan.
  • Life and disability coverage.
  • Paid time off available after 6 months.
  • Company-paid factory training.
  • Employee discounts at all Sunset locations.
  • No state taxes.
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