Service Manager
About The Position
The Service Manager (Maintenance) performs and oversees the assigned property’s day-to-day maintenance operations, ensuring the property’s physical aspects meet company standards and applicable laws. The role coordinates maintenance operations, supervises and coaches the maintenance team, and performs or helps diagnose and complete repairs. The position also includes property inspections, unit turns, vendor and contractor coordination, and responding to after-hours emergencies on a rotating basis. The position is at Rio Hill in Charlottesville, Virginia. Applicants must be authorized to work for any employer in the United States; visa sponsorship is not available. The expected compensation range is $31.00–$33.00, including base pay and variable incentive pay if eligible. The application deadline is November 19, 2026; later applications may be considered if a candidate has not been selected by then.
Requirements
- Comprehension of federal fair housing laws and applicable local housing provisions.
- Ability to comprehend and work within budgetary guidelines.
- Knowledge of general property repairs, potentially including HVAC, electrical, plumbing, pool, carpentry, drywall, exterior structures, and appliances.
- Must be authorized to work for any employer in the United States; the company cannot sponsor or take over sponsorship of an employment visa.
Responsibilities
- Schedule, monitor, and/or perform preventative maintenance at the assigned property.
- Coordinate the property’s day-to-day maintenance operations.
- Direct and supervise maintenance team activities, including preparing work schedules, assigning and delegating tasks, monitoring progress and workflow, reviewing work for timeliness and accuracy, and appraising performance.
- Train and coach maintenance team members.
- Participate in diagnosing problems and completing repairs and general property maintenance, including HVAC, electrical, plumbing, swimming pool (if applicable), carpentry, drywall, exterior structures, and appliances.
- Perform daily property inspections and maintain property cleanliness in partnership with the team.
- Manage vendor and contractor relationships, including obtaining services and completing quality control.
- Complete property unit turns, painting, drywall, and normal wear-and-tear repairs.
- Respond to after-hours on-call emergencies on a rotation basis.
Benefits
- Bonus opportunity (position dependent).
- Paid time off, including 13 paid holidays, a floating holiday, a volunteer day, accrued sick time, and 15 days (120 hours) of vacation in the first year.
- Housing discount program, subject to availability and prior ownership group approval.
- 401(k) retirement plan with company match.
- Medical, dental, and vision coverage, plus an HSA with employer contribution and FSA options.
- Employer-sponsored short-term and long-term disability coverage.
- Company-paid life insurance.
- Optional ancillary benefits, including critical illness, hospital indemnity, and accident insurance.
- Employee Assistance Program (EAP).
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
