Service Manager

Texas Roadhouse•Buford, GA

25d

About The Position

Bubba’s 33, part of the Texas Roadhouse brand family, is seeking a Service Manager to oversee daily Front of House operations and employees and ensure guests receive Legendary Food and Legendary Service. The role focuses on sales, service, guest satisfaction, staff development, operational compliance, and maintaining a fun and safe restaurant environment. The company describes a dynamic work environment with advancement opportunities, flexible schedules, restaurant discounts, friendly competitions, recognition, and formal training. Eligible Restaurant Managers receive a comprehensive total rewards package after 30 days of employment, subject to benefit eligibility requirements. Bubba’s 33 is an equal opportunity employer and welcomes applicants without regard to legally protected status.

Responsibilities

Drive sales, steps of service, and guest satisfaction.
Enforce employment policies in conjunction with management and oversee restaurant cleanliness and guest safety.
Provide or direct all Front of House training.
Manage Front of House employee performance, including evaluations, coaching, and discipline.
Manage liquor orders and control liquor costs.
Enforce applicable liquor laws and Responsible Alcohol Service guidelines.
Help develop key employees, assistant managers, and hourly employees by providing daily performance feedback during one-on-ones.
Review applications, interview, and hire or recommend hiring Front of House employees.
Direct employee work by setting hours and weekly schedules and assigning tasks before, during, and after restaurant open hours.
Create a fun, safe environment by following core values and operational goals and implementing contests, theme nights, and staff incentives.
Understand, manage, and practice safe food handling procedures.