Service Manager

SCOTT EQUIPMENT COMPANY LLC • Lake Charles, LA

13d • Onsite

About The Position

This individual is responsible for efficiently managing and directing all aspects of the construction equipment service department, creating new business, and maintaining relationships with current customers. The role also coordinates activities and cooperates with other dealership departments to best serve customers and employees. Responsibilities include adhering to safety regulations in and out of the service shop and monitoring departmental revenue and expenses.

Requirements

• Previous supervisory or management experience.
• Industry and/or aftermarket service support experience.
• Strong customer service skills.
• Excellent oral and written communication skills.
• Strong computer skills.

Responsibilities

• Manage and direct all aspects of the construction equipment service department.
• Create new business while maintaining relationships with current customers.
• Coordinate activities and cooperate with other dealership departments to serve customers and employees.
• Adhere to safety regulations in and out of the service shop.
• Monitor departmental revenue and expenses.

Benefits

• Company-paid life insurance.
• Company-paid long-term disability.
• Short-term disability for employees with 10 years or more of tenure.
• Emergency Travel Assistance Program, including identity theft protection.
• Employee Assistance Program.
• Paid time off tiered based on tenure.
• Paid holidays.
• Wellness program with rewards.
• Discretionary profit sharing.
• Shared-cost health insurance with a substantial employer contribution.
• 401(k) plan with an employer match on the first 6% an employee contributes.
• Dental insurance available.
• Vision insurance available.
• Accident insurance available.
• Critical illness insurance available.
• Hospital indemnity insurance available.
• Flexible Spending Account available.
• Voluntary life insurance available.
• On-the-job training.
• In-person and online manufacturer training.
• Scott Equipment University training for safety, skills, and career development.
• Prescription safety glasses reimbursement, based on position.
• Boots reimbursement, based on position.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed