Service Manager

Campers Inn RV•Knoxville, TN
•$80,000 - $100,000

About The Position

Campers Inn RV is hiring a Service Manager to supervise the service team and coordinate its work so that upkeep, inventory, and repairs of company grounds and buildings are completed efficiently. The manager directly supervises service department employees and oversees maintenance of company autos, golf carts, tractors, and other machinery. The role also manages service department supplies and equipment, supports personnel discipline and promotion recommendations, ensures compliance with OSHA standards and company safety policies, motivates employees to meet work goals, responds courteously and efficiently, and maintains thorough knowledge of management company policies. This is a safety-sensitive position. The role requires a high school diploma or equivalent. A valid driver’s license and good driving record are preferred, as is at least two years of experience in an automotive or RV service department. The employee should have strong communication and managerial skills, be able to operate the department profitably within dealership guidelines, and understand applicable federal, state, and local regulations. The position involves computer and office equipment use and occasional exposure to mechanical parts, heights, fumes or airborne particles, and toxic or caustic chemicals. Work may involve moderate noise, prolonged bending or sitting, reaching above the shoulders, and lifting at least 50 pounds.

Requirements

  • High school diploma or equivalent.
  • Ability to read and comprehend instructions and information.
  • Excellent communication and managerial skills.
  • Ability to operate the department profitably within dealership guidelines.
  • Knowledge of federal, state, and local regulations affecting the organization’s daily operations.
  • Ability to use a computer and other office equipment.
  • Ability to handle occasional exposure to moving mechanical parts, heights, fumes or airborne particles, and toxic or caustic chemicals.
  • Ability to withstand moderate noise levels in the work environment.
  • Ability to bend or sit for long periods.
  • Ability to reach above the shoulders and lift a minimum of 50 pounds.

Nice To Haves

  • Valid driver’s license and good driving record.
  • At least two years of experience in an automotive or RV service department.

Responsibilities

  • Directly supervise one or more employees in the service department.
  • Maintain company autos, golf carts, tractors, and other machinery.
  • Manage inventory, ordering, and delivery of supplies and equipment required by the service department.
  • Assist with disciplinary or promotional recommendations for service personnel.
  • Ensure compliance with OSHA standards and company safety policies.
  • Initiate or suggest plans to motivate workers to achieve work goals.
  • Respond courteously and efficiently.
  • Maintain thorough knowledge of management company policies.

Benefits

  • Ongoing career development opportunities, including specialized job training, certifications, and professional development.
  • Assistance in continuing education.
  • Major medical insurance for full-time employees working 30 or more hours per week.
  • Dental insurance for full-time employees working 30 or more hours per week.
  • Vision insurance for full-time employees working 30 or more hours per week.
  • Life insurance, with basic, supplemental, spouse, and child coverage available, for full-time employees working 30 or more hours per week.
  • Employee Assistance Program for full-time employees working 30 or more hours per week.
  • Paid time off for full-time employees working 30 or more hours per week.
  • Qualified retirement plan (401(k)) with employer match for full-time employees working 30 or more hours per week.
  • Fair and competitive compensation.
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