Service Management Trainee

Mission Linen•Phoenix, AZ

About The Position

Mission Linen Supply is hiring Service Management Trainees for its operating plants in California and Arizona. The 30-week program combines rotations through different departments with guidance from senior management, progress reports, and company-sponsored management development workshops. Trainees learn the day-to-day work of managers and the company’s business, then are promoted to a management position leading a route sales and service team of Route Sales and Service Representatives (RSSRs). The role focuses on customer satisfaction, operational goals, business growth, account penetration, and account retention. Previous industry experience is not required. Candidates must be willing to relocate during or after training to manage their own team within the first three years of the career. Mission Linen Supply is a family-owned, privately held provider of linen, uniform, and facility service products across five western states. The company describes its industry as essential and recession-resistant, with opportunities for career advancement.

Requirements

  • Have 3–5 years of experience in a management role.
  • Be willing to relocate during or after training to manage a team within the first three years.
  • Demonstrate excellent customer service skills, strong business acumen, and effective leadership.
  • Have an excellent work ethic, strong organizational skills, and computer literacy.
  • Demonstrate leadership potential and a strong business and customer orientation.

Nice To Haves

  • A college degree is highly desired.
  • Military experience is welcomed.

Responsibilities

  • Complete the 30-week training program, including rotations through various departments.
  • Work alongside senior management, complete progress reports, and participate in company-sponsored management development workshops.
  • Learn the day-to-day responsibilities of managers and all aspects of the business.
  • Upon completing the program, lead a route sales and service team.
  • Direct efforts to maximize new business accounts, deepen penetration of existing accounts, and retain accounts.
  • Ensure customer satisfaction and help the team achieve operational goals.

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Retirement savings program
  • Paid sick time
  • Paid holidays
  • Paid vacation
  • Career advancement opportunities
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