Service Management Trainee

Mission Linen Supply•Chino, CA

2d•$70,304 - $80,000

About The Position

Mission Linen Supply is hiring Service Management Trainees for its operating plants in California and Arizona. Trainees learn to lead Route Sales and Service Representative (RSSR) teams, deliver excellent customer satisfaction, and achieve operational goals. Previous industry experience is not required; the role seeks candidates with management experience, customer-service skills, business acumen, and leadership ability. The 30-week training program combines rotations across departments with support from senior management. Trainees learn the day-to-day work of managers and the company’s business, submit progress reports, and participate in company-sponsored management development workshops. After completing the program, trainees are promoted to a management position leading their own route sales and service team. They also learn to grow new business, expand existing accounts, and retain customers. Candidates must be willing to relocate during or after training to manage a team within the first three years of the career. The role is full-time. Base salary is $70,304–$80,000, depending on experience, education, other qualifications, and assignment location. Mission Linen Supply is a family-owned, privately held provider of linen, uniform, and facility service products across five western states. Founded in 1930 and headquartered in Santa Barbara, California, the company describes its industry as essential and recession-resistant, with opportunities for career advancement. It is an Equal Opportunity Employer and states its commitment to environmentally friendly goods and services.

Requirements

3–5 years of experience in a management role.
Willingness to relocate during or after training to manage a team within the first three years of the career.
Excellent customer service skills, strong business acumen, and effective leadership.
Excellent work ethic, a high level of organization, and computer literacy.
Demonstrated leadership potential and a strong business and customer orientation.

Nice To Haves

College degree highly desired.
Military experience welcomed.
Previous linen, uniform, or industrial laundry industry experience is not required.

Responsibilities

Complete a 30-week training program with rotations through various departments to identify areas suited to the trainee’s interests, skills, and abilities.
Work alongside senior management, complete progress reports, and participate in company-sponsored management development workshops.
Learn the day-to-day work of managers and all aspects of the business.
Upon completion of the program, lead a route sales and service team in a management position.
Learn to maximize new business accounts, deepen penetration of existing accounts, and retain accounts.
Lead a team of Route Sales and Service Representatives while supporting customer satisfaction and operational goals.