Service & Maintenance Technician – HVAC and Water Heating

EcoPerformance Builders•Walnut Creek, CA

About The Position

Eco Performance Builders is hiring a skilled service technician for its growing service department. The role covers residential HVAC and water-heating service, including modern inverter heat pump systems and existing heating equipment such as gas furnaces, floor furnaces, and wall furnaces. The technician diagnoses, repairs, maintains, installs, tests, and documents equipment while communicating findings and options to homeowners. Work includes serving occupied homes and maintaining an organized, stocked service vehicle.

Requirements

  • At least 3 years of residential HVAC service experience.
  • Experience diagnosing inverter or variable-speed heat pumps, including error codes, sensors, inverter boards, and communication issues.
  • Hands-on experience with gas furnaces, including wall and floor furnaces.
  • Solid electrical troubleshooting skills covering controls, boards, motors, and capacitors.
  • EPA 608 certification; Universal certification is preferred.
  • Valid California driver's license and clean driving record.
  • Professional and respectful conduct, with the ability to work comfortably in occupied homes with a wide range of customers.
  • Self-motivated and organized, with the ability to manage an independent schedule.

Nice To Haves

  • Experience with heat pump water heaters.
  • Manufacturer training or certifications, such as Mitsubishi, Daikin, Fujitsu, or Carrier.
  • Experience handling manufacturer warranty claims.
  • BPI, combustion safety, or NATE certifications.
  • Experience with utility, CCA, or energy efficiency programs.
  • Bilingual ability in Spanish or another language.

Responsibilities

  • Diagnose, repair, and maintain ducted and ductless/mini-split inverter heat pump systems.
  • Perform manufacturer warranty service on heat pumps and heat pump water heaters, including diagnosis, parts replacement, and warranty documentation.
  • Install, service, and troubleshoot heat pump water heaters.
  • Service and repair gas forced-air furnaces, floor furnaces, and wall furnaces.
  • Troubleshoot and repair gas and electric tank and tankless water heaters.
  • Perform combustion safety testing, including carbon monoxide, draft, and gas-leak checks, and identify hazards.
  • Perform seasonal maintenance and system tune-ups.
  • Commission systems and verify performance using digital tools.
  • Document work with photos, notes, and readings.
  • Explain findings and options to homeowners in plain language.
  • Identify opportunities for efficiency upgrades or electrification when appropriate.
  • Keep the service vehicle stocked, organized, and maintained.

Benefits

  • Starting pay of $35 per hour, depending on experience.
  • Health, dental, and vision insurance.
  • 401(k).
  • Paid time off and sick leave.
  • Company vehicle, phone, and tablet.
  • Tools and test equipment provided.
  • Paid training, including manufacturer training on the inverter heat pump and heat pump water heater brands the company installs.
  • Steady, year-round work with a stable, referral-driven company.
  • A small team where employees' work is noticed and valued.
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