Service (Maintenance) Manager

Mission Rock Residential LLC•Tigard, OR

13d•$31 - $33•Onsite

About The Position

The Service (Maintenance) Manager is responsible for performing and overseeing the assigned property’s day-to-day maintenance operations, ensuring that the property’s physical aspects meet company standards and applicable laws. The role includes coordinating maintenance work, supervising and coaching the maintenance team, carrying out repairs and preventative maintenance, conducting inspections, managing vendors, and responding to rotating after-hours emergencies. The position is located at The Fields in Tigard, Oregon.

Requirements

Comprehension of federal fair housing laws and applicable local housing provisions.
Ability to comprehend and work within budgetary guidelines.
Knowledge of general property repairs, potentially including HVAC, electrical, plumbing, pool maintenance, carpentry, drywall, exterior structures, and appliances.
Certified Pool Operator (CPO) certification for pool maintenance.
Two years of Service Manager experience in a garden-style property, including team management and scheduling.
Computer proficiency and knowledge of Microsoft Word and Excel.
Strong written and verbal communication skills.
Excellent customer service and interpersonal skills.
Must be authorized to work for any employer in the United States; visa sponsorship or transfer is not available.

Nice To Haves

Industry experience with Yardi is helpful.

Responsibilities

Schedule, monitor, and/or perform preventative maintenance at the assigned property.
Coordinate the day-to-day maintenance operations of the property.
Direct and supervise daily maintenance team activities, including planning work schedules, assigning and delegating tasks, monitoring progress and workflow, reviewing work for timeliness and accuracy, and appraising performance.
Train and coach maintenance team members.
Help diagnose problems and complete repairs and general maintenance involving areas such as HVAC, electrical, plumbing, swimming pools where applicable, carpentry, drywall, exterior structures, and appliances.
Perform daily property inspections and maintain property cleanliness in partnership with the team.
Manage vendor and contractor relationships, including obtaining and completing quality control.
Complete property unit turns, painting, drywall, and normal wear-and-tear work.
Respond to after-hours on-call emergencies on a rotation basis.

Benefits

Bonus opportunity, depending on position eligibility.
Generous paid time off, including 13 paid holidays, a floating holiday, a volunteer day, accrued sick time, and 15 days (120 hours) of vacation in the first year.
Housing discount program, subject to availability and prior ownership group approval.
401(k) retirement plan with company match.
Medical, dental, and vision coverage.
Health Savings Account (HSA) with employer contribution and Flexible Spending Account (FSA) options.
Employer-sponsored short-term and long-term disability coverage.
Company-paid life insurance.
Optional critical illness, hospital indemnity, and accident insurance.
Employee Assistance Program (EAP).