Service Lot Attendant / Greeter

Mossy Nissan National City•National City, CA

18d•Onsite

About The Position

The Service Lot Attendant / Greeter moves and parks client vehicles to support smooth and efficient traffic flow and improve client convenience and satisfaction. The role is an opportunity to begin a career in retail automotive and become familiar with vehicles on the lot. The attendant supports daily service-department operations, assists customers and Service Advisors, and prepares vehicles for delivery after service. Employees in this position are paid a base hourly wage at the applicable minimum wage rate up to $22.00 per hour.

Requirements

Ability to follow directions and instructions.
Valid California driver's license and clean driving record; immediately inform management of any change in license status.
Positive attitude and high-energy personality.
Professional appearance and work ethic.
Outstanding communication skills.
Successfully pass pre-employment screening, including a criminal background check, motor vehicle records review, SSN verification, and a drug test at a certified testing facility.

Responsibilities

Retrieve customers' vehicles when notified by Management.
Clean the driveway and sidewalks.
Drive vehicles to and from the service lane, service stalls, and parking lot as needed.
Make key tags for vehicles.
Assist Service Advisors with customer-related needs and support efficient daily operations.
Greet customers promptly and courteously upon arrival at the service department.
Welcome and assist customers on the service drive to ensure a positive service experience.
Wash, dry, and prepare customer vehicles for delivery after service completion.
Maintain clean, organized, and professional service-drive and customer-waiting areas.
Communicate effectively with customers and team members to help resolve questions or concerns.
Perform other duties as assigned.