Greeter / Attendant

Propark Mobility • Pittsburgh, PA

6d • Onsite

About The Position

Propark Mobility is hiring a full-time Greeter for a medical parking garage in Pittsburgh, Pennsylvania. The Greeter welcomes patients, visitors, and staff, helps them navigate parking and the medical center, and provides calm, compassionate service to people who may be stressed, upset, or in need of assistance. The position also involves issuing tickets, recording information, processing exception transactions, completing daily shift paperwork, following company service standards, and performing small cleaning or maintenance tasks when requested. Schedules include shifts from 6 a.m. to 1 p.m., 7 a.m. to 3 p.m., 8 a.m. to 4 p.m., and 3 p.m. to 11 p.m.; availability is required for mornings, afternoons, or evenings, Monday through Friday.

Requirements

• Must be at least 18 years old.
• Excellent customer service skills and a warm, welcoming presence.
• Able to read, understand, and communicate well in person and in writing.
• Able to maintain a professional, friendly, and compassionate demeanor with guests and coworkers.
• Able to resolve guest concerns calmly and professionally.
• Able to work in a fast-paced environment.
• Available for mornings, afternoons, or evenings, Monday through Friday.

Nice To Haves

• High school diploma (preferred, but not required).
• At least one year of customer service experience.
• Experience in healthcare, hospitality, or another guest-facing role.

Responsibilities

• Welcome patients, visitors, and staff with a friendly greeting.
• Help guests find parking, the appropriate entrance, and their appointment location.
• Recognize when guests need extra help and respond with patience and care.
• Remain calm and kind with stressed or frustrated guests and resolve issues professionally.
• Respect patient privacy and handle interactions discreetly.
• Issue tickets and record required information.
• Process exception transactions according to company policy and complete the required forms.
• Complete daily shift paperwork covering transactions by parking rate, vehicles in and out, contract parkers, vehicles left in the facility, and validated and exception tickets.
• Follow company service standards, including wearing the required uniform, using the company greeting, answering questions, resolving issues, and thanking guests as they leave.
• Complete small cleaning or maintenance tasks using location checklists when asked.
• Support special projects and other duties assigned by location management.

Benefits

• Free parking while working at an assigned Propark location.
• Flexible scheduling.
• Paid holidays.
• Wellness benefits according to city or state mandates.
• Free and confidential 24/7 Employee Assistance Program for employees and their families, including three free counseling sessions for each employee and each household family member.
• For full-time employees: paid vacation and an extra day off on their birthday.
• For full-time employees: benefits package including medical, HSA, FSA, dental, vision, six supplemental insurances, commuter benefits, pet insurance, and 401(k).
• Seven paid holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day, and a floating birthday holiday.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed