Greeter

Bass Pro Shops • Albuquerque, NM

6d

About The Position

The Greeter performs customer service activities, including welcoming customers promptly and in a friendly manner, handling merchandise with care, providing information and directions, distributing promotional materials, and completing other front-end tasks to support business needs. Greeters are expected to be friendly and outgoing, providing an excellent customer experience so that guests feel welcomed and appreciated.

The role also involves greeting customers as they enter, promoting store programs, following the company’s customer-service and dress standards, checking in merchandise for returns and vendor representatives, and informing customers about store events and promotions. Greeters help maintain a clean, tidy, and safe entryway. For firearm or weapon check-ins, they notify a trained and designated Outfitter; Greeters must never accept, possess, or handle firearms while performing their duties.

The position is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. Applications are accepted on an ongoing basis.

Requirements

• Regularly walk and stand.
• Occasionally perform computer work and lift up to 50 pounds.
• Communicate constantly with others to exchange information.
• Repeatedly perform motions that may involve the wrists, hands, or fingers.
• Move and lift objects up to 20 pounds constantly and occasionally move and lift objects weighing 100 pounds or more using a team lift as needed.
• Work occasionally in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.

Responsibilities

• Greet all customers as they enter the store in a friendly and outgoing manner.
• Actively promote programs, including CLUB Membership, VOC, and In-Store Pickup.
• Present a professional image and model customer-service standards, including compliance with the dress code, visible name badge, smile, eye contact, and welcoming body language.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete visitor log information, and control visitor badges.
• Stay aware of special events and inform customers about events, sales, and promotions; provide promotional materials.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Facilitate customer check-in of firearms or weapons by notifying the appropriate trained and designated Outfitter; never accept, possess, or handle firearms.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions
• Dental
• Vision
• Voluntary benefits
• 401k Retirement Savings
• Paid holidays
• Paid vacation
• Bass Pro Cares Fund

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed