Greeter

Bass Pro Shops • Wichita, KS

9d • Onsite

About The Position

The Greeter performs customer-service activities at the store entrance and front end. The role welcomes customers promptly and warmly, handles merchandise with care, provides information and directions, distributes promotional materials, and supports other front-end business needs. Greeters are expected to be friendly and outgoing and to create a welcoming experience so customers feel appreciated.

The Greeter presents a professional appearance in accordance with the applicable Bass Pro Shops or Cabela’s dress code, including the required logo shirt and visible name badge. The position also supports customer merchandise returns, vendor check-ins, store events and promotions, and safe, tidy entryway conditions. For customer firearm or weapon check-ins, the Greeter contacts a trained, designated Outfitter to perform the check-in according to company procedures; Greeters must not accept, possess, or handle firearms while working.

The role is performed under general supervision using established procedures, with occasional independent judgment to complete assignments and make recommendations about work procedures, policies, and practices. The posting identifies the position as part time and lists part-time benefits. Applications are accepted on an ongoing basis.

Requirements

• High school diploma or equivalent.
• Experience in a customer-service environment.
• Excellent organization skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to adapt to new processes and procedures.
• Excellent self-motivation and initiative while unsupervised.
• Ability to regularly walk and stand, and seldom or never sit.
• Ability to occasionally perform computer work and lift up to 50 pounds.
• Ability to constantly communicate with others and repeat motions involving the wrists, hands, or fingers.
• Ability to work occasionally in low or high temperatures, outdoor elements such as precipitation and wind, and noisy environments.
• Ability to perform light work involving constant movement and lifting of objects up to 20 pounds, and occasional movement and lifting of objects up to 100 pounds or more using a team lift as needed.

Responsibilities

• Greet all customers as they enter the store in a friendly and outgoing manner.
• Promote programs, including CLUB Membership in the U.S., VOC, and In-Store Pickup.
• Follow the applicable dress code and model the company’s customer-service standards through professional presentation, a smile, eye contact, and welcoming body language.
• Check in customers’ merchandise for return.
• Check in vendor representatives, complete required visitor log information, and control visitor badges.
• Stay informed about store special events and inform customers about event details, sales, and promotions; distribute promotional materials.
• Keep the entryway and surrounding work area clean, tidy, and safe for customers and Outfitters.
• Facilitate customer check-in of firearms or weapons by notifying the appropriate trained and designated Outfitter, in accordance with company SOP; do not accept, possess, or handle firearms.
• Perform other duties as assigned.

Benefits

• Discounts on retail merchandise, restaurants, resorts, and conservation attractions.
• Dental benefits.
• Vision benefits.
• Voluntary benefits.
• 401(k) retirement savings.
• Paid holidays.
• Paid vacation.
• Bass Pro Cares Fund.

What This Job Offers

• Job Type: Part-time
• Career Level: Entry Level
• Education Level: High school or GED