Service & Installation Technician-3

Armstrong Group•Charlotte, NC

About The Position

Guardian is hiring a Service & Installation Technician to oversee commercial security system installations, including intrusion detection, fire detection, video surveillance, and access control. The technician works with sales, operations, managers, and other team members to complete installations on schedule, within budget, and to high quality standards. The role includes installing cabling, field devices, and controls; commissioning cloud-based systems on users’ mobile devices; and training customers and stakeholders in system operation. The technician may work independently or as part of a team and will train and mentor junior installers.

Requirements

High school diploma or equivalent.
At least 2 years of commercial security installation experience.
Willingness to obtain NICET certifications as required.
Possess or be able to obtain fire alarm technician licenses for Ohio and West Virginia.
Strong leadership skills.
Excellent communication and interpersonal skills.
Ability to read and interpret blueprints, schematics, and other technical documents.
Ability to work independently and as part of a team.
Strong problem-solving skills.
Ability to lift heavy equipment and materials.
Valid driver’s license and reliable transportation.

Responsibilities

Work alone or as part of a team to complete installations.
Read and interpret blueprints, schematics, and other technical documents.
Install cabling, field devices, and controls according to specifications.
Ensure installations are completed on time, within budget, and to the highest quality standards.
Coordinate with managers and other team members to complete installations according to schedule.
Train and mentor junior installers.
Ensure that all safety protocols are followed.
Interact professionally with owners and end users, including training stakeholders in system operation.
Commission cloud-based systems on users’ mobile devices and train them in operating those systems.