Service & Installation Technician-3

Armstrong Group•Charlotte, NC

About The Position

Guardian is hiring a Commercial Installer to oversee installation of commercial security systems, including intrusion detection, fire detection, video surveillance, and access control. The role works with sales, operations, managers, and other team members to complete installations on schedule, within budget, and to quality standards. Technicians may work independently or as part of a team, install cabling and field devices, and train customers and junior installers. The position also involves commissioning cloud-based systems on users’ mobile devices and explaining system operation to owners and end users. Guardian provides smart technology and 24/7 professional monitoring. The company offers an attractive compensation package, comprehensive benefits beginning on day one, training, a company van, and opportunities for growth. Guardian is part of The Armstrong Group, a family-owned organization whose companies operate across multiple industries and employ more than 2,400 people nationwide.

Requirements

High school diploma or equivalent.
At least 2 years of commercial security installation experience.
Willingness to obtain required NICET certifications.
Possess or be able to obtain fire alarm technician licenses for Ohio and West Virginia.
Strong leadership skills.
Excellent communication and interpersonal skills.
Ability to read and interpret blueprints, schematics, and other technical documents.
Ability to work independently and as part of a team.
Strong problem-solving skills.
Ability to lift heavy equipment and materials.
Valid driver’s license and reliable transportation.

Responsibilities

Work alone or as part of a team to complete installations.
Read and interpret blueprints, schematics, and other technical documents.
Install cabling, field devices, and controls according to specifications.
Ensure installations are completed on time, within budget, and to high quality standards.
Coordinate with managers and other team members to meet installation schedules.
Train and mentor junior installers.
Ensure all safety protocols are followed.
Interact professionally with owners and end users, including training stakeholders in system operation.
Commission cloud-based systems on users’ mobile devices and train them to operate those systems.