Service Foreman (Day Shift)

Truck Centers, Inc.•Troy, IL

3d•$56,193 - $84,290•Onsite

About The Position

At Truck Centers, Inc., our Service Foreman isn’t just a shop leader—they’re a mentor, problem-solver, and key partner in keeping our customers on the road. As a family-owned company, we take pride in fostering a supportive, team-focused culture where every member has the opportunity to grow and succeed. In this role, you’ll combine your technical expertise with leadership skills to guide technicians, ensure quality repairs, and uphold the values of safety, empathy, and excellence that define who we are.

Requirements

3+ years of experience in a diesel or truck repair environment
Strong mechanical knowledge of heavy-duty trucks and diesel systems
Excellent communication, problem-solving, and organizational skills
Deep commitment to delivering high-quality work and prioritizing safety in fast-paced environments
Proficient with repair order systems and service management software
Fundamental welding and fabrication skills
Ability to lead by example and maintain a productive, team-oriented environment
Valid Driver’s License and ability to meet insurance requirements
HVAC certification required
Willingness to obtain a minimum of 50% DTNA expert-level certifications is required
Cummins IS engine training required

Nice To Haves

Class A CDL with air brake endorsement is highly preferred
other manufacturer credentials are strongly recommended

Responsibilities

Lead and mentor technicians by offering guidance, support, and opportunities to grow their skills.
Set the standard with strong work habits, attention to detail, and a commitment to producing high-quality work.
Keep the team connected by holding weekly huddles to share updates, provide feedback, and discuss shop operations, safety, and cleanliness.
Ensure compliance with company and OEM policies while documenting findings and communicating next steps with management.
Support learning and development by providing product updates and technical training.
Oversee repair progress through our Dealer Management System, ensuring jobs stay on track and communicating proactively with dispatch.
Serve as a liaison between technicians, service admin staff, and customers to keep operations running smoothly and minimize delays.
Communicate with customers requiring technical expertise, providing updates with clarity and professionalism.
Monitor shop tools and facilities to ensure everything is safe, clean, organized, and compliant with Elite Support standards.