SF Case Manager Norfolk

Moms In Motion•Norfolk, VA
•$40,000 - $75,000•Hybrid

About The Position

Moms In Motion is hiring a Service Facilitator (SF) Case Manager to support families navigating Virginia Medicaid Waiver programs, including CCC+, CL & FIS, and EPSDT. The role helps individuals and families plan for safe, healthy, and independent lives by providing guidance, assessments, plans of care, and assistance with service-related challenges. The position involves local daily travel to client homes and remote work using a laptop or tablet. Applicants must live in Virginia. The position’s anticipated annual earnings generally range from $40,000 to $75,000, based on completing a minimum of 125 visits per month; actual earnings vary according to the number and type of visits completed.

Requirements

  • At least 2 years of experience supporting individuals with disabilities or older adults.
  • A valid driver’s license and reliable vehicle; transporting clients is not required.
  • Technology skills for email, documents, spreadsheets, portal navigation, and video calls.
  • Strong written and spoken communication skills.
  • Ability to pass a background check.
  • Provide 2 professional references.
  • Must live in Virginia.

Nice To Haves

  • Person-Centered Thinking/Planning training.

Responsibilities

  • Travel locally to visit clients in their homes.
  • Guide families as they navigate Medicaid Waiver programs.
  • Prepare plans of care and assessments.
  • Troubleshoot service authorizations, timesheets, and related challenges.
  • Build respectful, patient, and trusting relationships with families.
  • Work remotely using a laptop or tablet.

Benefits

  • Paid training
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid disability insurance
  • Company-paid life insurance
  • Company-paid AD&D insurance
  • 401(k) with employer match
  • EAP
  • Telemedicine access
  • Flexible spending accounts
  • Dependent care options
  • Supplemental insurance
  • Annual technology stipend
  • Annual auto stipend
  • Mileage reimbursement
  • Cell phone reimbursement
  • Employee discounts
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