SF Case Manager Chesapeake

Moms In Motion•Chesapeake, VA
•$40,000 - $75,000

About The Position

Moms In Motion is hiring a Service Facilitator Case Manager to help families navigate Virginia Medicaid Waiver programs, including CCC+, CL & FIS, and EPSDT. The role supports people in living safe, healthy, and independent lives by connecting families with resources and guiding them through waiver services. The position involves daily local travel to clients’ homes for visits, with remote work using a laptop or tablet. Service Facilitators complete assessments and plans of care, help resolve service authorization and timesheet issues, and build respectful, patient, and trusting relationships with families. The position requires living in Virginia and completing a minimum of 125 visits per month. Anticipated annual earnings generally range from $40,000 to $75,000, varying with the number and type of visits completed.

Requirements

  • Must live in Virginia.
  • At least 2 years of experience supporting individuals with disabilities or older adults.
  • A valid driver’s license and reliable vehicle; transporting clients is not required.
  • Technology skills for email, documents, spreadsheets, portal navigation, and video calls.
  • Strong written and spoken communication skills.
  • Must pass a background check and provide 2 professional references.
  • No degree is required.

Nice To Haves

  • Person-Centered Thinking or Planning training.

Responsibilities

  • Travel locally to visit clients in their homes.
  • Guide families as they navigate Virginia Medicaid Waiver programs, including CCC+, CL & FIS, and EPSDT.
  • Complete plans of care and assessments.
  • Troubleshoot service authorization, timesheet, and related challenges.
  • Build relationships with families based on respect, patience, and trust.
  • Complete a minimum of 125 visits per month.

Benefits

  • Paid training
  • Paid holidays
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Company-paid disability insurance
  • Company-paid life insurance
  • Company-paid AD&D coverage
  • 401(k) with employer match
  • EAP and telemedicine access
  • Flexible spending accounts and dependent care options
  • Supplemental insurance, including accident, cancer, and critical care coverage
  • Annual technology and auto stipends
  • Mileage reimbursement
  • Cell phone reimbursement
  • Employee discounts, including car rentals, Verizon, AAA, and oil changes
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