Service Electrician (Watertown)

Cardinal Heating, Cooling, Plumbing, & Electric • Watertwon, WI

6d • Onsite

About The Position

Cardinal Heating, Cooling, Plumbing & Electric is hiring a Service Electrician to perform residential electrical service work in the Watertown area. The role involves diagnosing electrical problems, evaluating system safety and code compliance, and recommending solutions that meet customers’ needs. Electricians use a consultative, value-based approach to explain upgrades, replacement options, financing, and maintenance plans. The position also involves collaborating with customer service and dispatch, maintaining an organized work vehicle and job site, and participating in training and company events. Cardinal describes a people-first culture with employee development, training, and opportunities for advancement, including promotion from within.

Requirements

• Valid electrician’s license issued by the State of Wisconsin.
• At least three years of residential electrical experience.
• Clean driving record with no major infractions and ability to pass a motor vehicle record check.
• Demonstrated service experience with residential electrical systems.
• Strong service sales aptitude, including the ability to build trust, communicate effectively, and recommend solutions that align with customer needs and add value.
• High integrity and advanced social skills, with the ability to make solid connections.
• Desire to continually improve as a technician.
• Ability to contribute as an individual and work collaboratively as part of a team.

Nice To Haves

• Experience using ServiceTitan.
• Strong technical and computer skills and the ability to learn quickly.

Responsibilities

• Complete general residential electrical in-home service calls.
• Evaluate electrical systems to diagnose issues, identify safety concerns, and spot code violations.
• Educate customers and recommend upgrades that improve safety, efficiency, and system reliability.
• Build rapport with customers and ask appropriate questions to troubleshoot electrical malfunctions.
• Help customers choose financing options and maintenance plans.
• Explain replacement opportunities for aging, inefficient, or underperforming systems.
• Meet service criteria and take accountability for exceeding revenue goals.
• Represent the company professionally and knowledgeably to earn referrals and repeat business.
• Work with customer service and dispatch to support business success.
• Maintain a clean, organized job site and a well-inventoried truck.
• Participate in training exercises, morning meetings, trade shows, and retreats.

Benefits

• Incentive pay plus hourly base pay.
• Medical insurance, with Cardinal covering 50% of the premium.
• Dental insurance, with Cardinal covering 50% of the premium.
• $10,000 in life insurance covered by Cardinal.
• 401(k) with a 4% company match.
• Uniform allowance.
• Paid continuing education and opportunities for advancement.
• Holiday pay and paid time off.
• Fully stocked trucks and fuel cards.
• Phone reimbursement.
• New technology, including an iPad and access to integrated software.
• Company-wide events for employees and their families.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed