Service Electrician (Watertown)
About The Position
Cardinal Heating, Cooling, Plumbing & Electric is hiring a Service Electrician to perform residential electrical service work in the Watertown area. The role involves diagnosing electrical issues, evaluating systems for safety and code compliance, and helping customers understand solutions, upgrades, financing options, and maintenance plans. The electrician is expected to deliver professional customer service, meet revenue goals, maintain an organized job site and truck, and collaborate with customer service and dispatch. Cardinal describes its culture as people-first, with training, development, and opportunities for advancement, including a focus on promoting from within.
Requirements
- Valid electrician's license issued by the State of Wisconsin.
- At least three years of residential electrical experience.
- Clean driving record with no major infractions and ability to pass a motor vehicle record check.
- Demonstrated service experience with residential electrical systems.
- Strong service sales aptitude, including the ability to build trust, communicate effectively, and confidently recommend solutions aligned with customer needs.
- High integrity and advanced social skills, with the ability to build strong connections.
- Desire to continually improve as a technician.
- Ability to contribute as an individual while working effectively as part of a team.
Nice To Haves
- Experience using ServiceTitan.
- Strong technical and computer skills and the ability to learn quickly.
Responsibilities
- Complete general residential electrical in-home service calls.
- Evaluate electrical systems to diagnose issues, identify safety concerns, and spot code violations.
- Educate customers and recommend upgrades using a consultative, value-based approach focused on safety, efficiency, and system reliability.
- Build rapport with customers and ask lifestyle questions to troubleshoot electrical malfunctions.
- Help customers choose financing options and maintenance plans.
- Explain replacement opportunities for aging, inefficient, or underperforming systems.
- Understand service criteria and remain accountable for exceeding revenue goals.
- Represent the company professionally and knowledgeably to earn referrals and repeat business.
- Work with customer service and dispatch to support overall business success.
- Maintain a clean, organized job site and a well-inventoried truck.
- Participate in training exercises, morning meetings, trade shows, and retreats.
Benefits
- Incentive pay in addition to hourly base pay.
- Medical insurance, with Cardinal covering 50% of the premium.
- Dental insurance, with Cardinal covering 50% of the premium.
- $10,000 of life insurance coverage paid by Cardinal.
- 401(k) with a 4% company match.
- Uniform allowance.
- Paid continuing education and advancement opportunities.
- Holiday pay and paid time off.
- Fully stocked trucks and fuel cards.
- Phone reimbursement.
- New technology, including an iPad and access to integrated software.
- Company-wide events for employees and their families.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
