Service Dispatcher
About The Position
Our client currently seeking a skilled and organized Service Dispatcher to join their team. As a Service Dispatcher, you will play a key role in coordinating the schedules and activities of the field technicians across the state of Georgia. Your duties will include receiving service requests, assigning technicians to jobs, and monitoring job progress. You will communicate with customers, technicians, and other team members to ensure efficient and timely service delivery. The ideal candidate has excellent communication skills, strong attention to detail, and the ability to work in a fast-paced environment. Previous experience in dispatching or a related field is required.
Requirements
- 2+ year of scheduling in a service oriented company
- Strong communication and interpersonal skills
- Excellent organizational and time management skills
- Ability to multitask and prioritize effectively
Nice To Haves
- Experience in dispatching or a related field is preferred
Responsibilities
- Receiving service requests
- Assigning technicians to jobs
- Monitoring job progress
- Communicating with customers, technicians, and other team members to ensure efficient and timely service delivery
Benefits
- Health Care Plan (Medical, Dental & Vision)
- Retirement Plan (401k, IRA) + company match
- Life Insurance (Basic, Voluntary & AD&D)
- Disability Insurance
- Paid Time Off (Vacation, Sick & Public Holidays)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
