Service Department Head

Baker Roofing Company • Myrtle Beach, SC

1d • $80,000 - $100,000 • Onsite

About The Position

The Service Department Head is responsible for overall results of the department including safety, quality control, profitability, and customer satisfaction for commercial and industrial service work.

Requirements

• Minimum high school graduate, bachelor's degree preferred.
• At least 5 years in commercial roofing leadership, service work and service department head experience preferred.
• Driver's License: Required
• OSHA30, First Aid, and CPR Training preferred.
• Must be fluent in English, and Spanish is a plus.
• Extensive knowledge of commercial roofing systems including tile, single-ply, metal, waterproofing techniques and products.
• Working knowledge of trusses, light weight concrete deck systems, and HVAC closely related to roofing.
• Proficient in Microsoft Outlook, Word, Excel, and Scheduling Software.
• Excellent written and verbal communication skills.
• Possess a motivated, professional, and self-starter attitude.
• Ability to work independently in the field and manage priorities and calendars.

Nice To Haves

• Experience with a CRM and estimating software is a plus.

Responsibilities

• Provide safe working environment for BRC crews, subcontractors, and others.
• Maintain and improve quality control.
• Motivate / direct office and field employees assigned to department including interviewing, hiring, training and promoting employee growth.
• Coordinate sales effort with salesman and provide necessary support for success of team.
• Oversee setup, processing, and invoicing work orders.
• Review aging reports and resolve any issues.
• Promote continual growth of department at the rate determined each quarter by General Manager.
• Continual improvement of quality control and customer satisfaction.
• Coordination with Department Heads and Service Managers located at other branches.

Benefits

• Benefits on Day 1
• Weekly Pay
• Annual Paid Holidays & PTO
• Medical, Dental & Vision Insurance
• Company Cell Phone & Laptop
• 401K Matching Program (100% match up to 3% and 50% match at 4% and 5%)
• Employee Stock Ownership Plan (ESOP), subject to applicable waiting and vesting periods
• Employee Assistance Program
• Family-Oriented Culture & Work-Life Balance

What This Job Offers

• Job Type: Full-time
• Career Level: Senior