Service Delivery Project Manager

Schneider Electric•UNAVAILABLE, UNAVAILABLE

21h•Hybrid

About The Position

The Service Delivery Project Manager manages technical and related activities supporting system installation and deployment. The role serves as a key project resource to ensure that solutions sold to customers meet requirements as designed and intended. This is a hybrid position requiring the employee to report to a Schneider Electric HUB in the United States and travel up to 25% to customer locations worldwide. The position leads projects from sales proposals through deployment, coordinating internal teams and third-party partners, managing schedules, budgets, contracts, risks, and customer expectations. It may oversee integrated cooling system installation and acceptance at customer sites and supports installation, startup, and commissioning. The role reports to the Manager of Service Deployment. This is a full-time U.S.-based position with an expected annual pay range of USD 101,600–152,400, including base pay and short-term incentives. Schneider Electric describes a total rewards package that includes health and family benefits, paid time off and holidays, retirement programs, career development, flexible work arrangements, and community support.

Requirements

At least 5 years of related experience as a Project Manager, with successful completion of diverse projects.
Background in data center infrastructure or HVAC.
Experience translating a project statement of work (SOW) into a work breakdown structure (WBS).
Strong organizational, communication, and leadership skills.
Proficiency in project management software and tools.
Ability to adapt to changing priorities and manage multiple projects simultaneously.
Excellent problem-solving and decision-making abilities.
Knowledge of industry best practices and project management methodologies.
Willingness to travel up to 25% to customer locations worldwide.
Ability to report to a Schneider Electric HUB in the United States.

Nice To Haves

Bachelor’s degree in Project Management, Business Administration, or a related field (preferred).
Knowledge and experience working on Motivair products (preferred).
CAPM, PMP, or other relevant certifications.

Responsibilities

Develop and manage comprehensive project plans covering scope, objectives, resources, timelines, and deliverables.
Oversee pre-execution planning, including quote reviews and proposal input.
Lead cross-functional internal teams through project delivery, from sales proposals to deployment, using defined processes.
Manage project budgets and expenses, and negotiate supplier and subcontractor contracts to optimize costs.
Ensure services are deployed successfully and on schedule.
Coordinate and communicate with Sales, Engineering, Production, Supply Chain Management, and third-party service delivery partners.
Conduct team and stakeholder meetings to support communication and address project challenges, statements of work, and project plans.
Promote a positive, collaborative team environment with accountability and excellence.
Act as the company liaison with customers, clarifying and meeting customer requirements and expectations.
Maintain a customer partnership throughout the project lifecycle and support overall customer satisfaction.
Prepare and present project status updates to stakeholders and leadership.
Oversee integrated cooling systems installation and acceptance at customer sites when necessary.
Monitor project progress and identify and mitigate potential risks or issues.
Evaluate project outcomes, gather feedback, and implement improvements for future projects.
Resolve conflicts and challenges during installation, startup, and commissioning to keep projects on track.
Use project management tools to organize tasks, allocate resources, and maintain project documentation.
Engage in continuous improvement to enhance processes and reduce waste.
Evaluate and select subcontractors based on qualifications and performance.