IT Deployment Manager - Infrastructure & New Site Implementation

Lumexa Imaging•Atlanta, GA

100d

About The Position

The Service Delivery Manager, Infrastructure & Growth leads the delivery of IT infrastructure and implementation services for new imaging center openings, relocations, acquisitions, and expansions across Lumexa Imaging. The role manages a team of Implementation Engineers and serves as a hands-on technical leader who can directly support implementations when needed. Working with Construction Management, the PMO, infrastructure teams, vendors, and managed service providers, the manager ensures centers are delivered on time, within budget, and ready to operate at go-live. The role is accountable for end-to-end IT delivery from planning through post-go-live stabilization and supports organizational growth by scaling processes, driving accountability, and addressing execution gaps. The position requires managing multiple concurrent projects in a fast-paced, high-growth environment. It includes leading and developing the implementation team, coordinating technical and vendor work, mitigating risks, monitoring delivery performance, and improving scalable implementation processes. The role is based in the Central or Eastern U.S. preferred, with access to a major airport within one hour, and requires approximately 50–60% travel. Occasional night and weekend work may be needed during go-live events and critical implementations.

Requirements

At least 7 years of experience in IT infrastructure, implementations, or service delivery environments.
At least 3 years of leadership experience managing technical teams or implementation resources.
Demonstrated success supporting multi-site expansion initiatives or large-scale rollout programs.
Strong working knowledge of WAN/LAN networks, VPNs, and firewalls.
Strong working knowledge of low-voltage cabling and site infrastructure requirements.
Strong working knowledge of ISP circuit provisioning and vendor coordination.
Strong working knowledge of wireless networking, switching, and endpoint deployments.
Strong working knowledge of Windows desktop troubleshooting and support.
Ability to independently execute implementation tasks when necessary.
Strong leadership presence and ability to influence and collaborate across cross-functional teams.
Excellent communication and organizational skills, including executive-level reporting.
Ability to work with urgency, accountability, and minimal oversight in a high-growth environment.
Willingness to travel approximately 50–60%, including up to 60% during peak implementation periods.
Flexibility to support occasional night and weekend work during go-live events and critical implementations.
Location in the Central or Eastern U.S. is preferred, with access to a major airport within one hour.

Nice To Haves

Bachelor’s degree in Information Technology, Engineering, or a related field.
Healthcare, imaging, radiology, or other regulated industry experience.
Familiarity with modality integration, PACS/RIS systems, and clinical workflows.

Responsibilities

Lead end-to-end IT delivery for new imaging center openings, relocations, mergers and acquisitions, and expansion projects.
Align IT work with construction timelines and identify risks that could affect opening dates.
Maintain consistent implementation standards, processes, and quality expectations across sites.
Serve as the escalation point for complex technical or operational issues affecting timelines, budgets, or readiness.
Lead, mentor, and develop Implementation Engineers to support high performance and consistent delivery.
Allocate resources across concurrent projects according to priority, complexity, and timelines.
Establish accountability for project milestones, SLA adherence, go-live readiness, and implementation outcomes.
Identify team skill gaps and coach staff to strengthen technical and project delivery capabilities.
Directly support implementations during peak demand or critical project phases.
Perform or oversee network and infrastructure setup; ISP and low-voltage vendor coordination; hardware deployment and telecom setup; modality connectivity and VPN coordination; and software testing, troubleshooting, and infrastructure validation.
Provide on-site leadership during go-live events to support activation and rapid issue resolution.
Coordinate with Construction Management, the PMO, Infrastructure and Network teams, vendors, and managed service provider partners.
Integrate IT activities into construction and operational workflows, and communicate project status, risks, dependencies, and decisions to stakeholders.
Develop and standardize implementation processes that can scale with organizational growth.
Improve scheduling, vendor coordination, equipment readiness, and site validation efficiencies.
Track and report on-time center openings, budget adherence, go-live defect rates, and post-implementation incident trends.
Use lessons learned and operational feedback to improve delivery processes.
Identify and mitigate risks related to construction schedules, infrastructure readiness, vendor dependencies, and operational support.
Coordinate external ISP, cabling, and hardware vendors, and hold vendors and partners accountable for timelines, commitments, and service expectations.