IT Implementation & Deployment Technician

MIS Solutions•Sycamore Township, OH

13d•$40,000 - $45,000•Onsite

About The Position

MIS Solutions is seeking a skilled and motivated IT Implementation & Deployment Technician to stage, configure, and deploy client hardware and endpoints according to managed service standards. The role supports multiple client environments and ensures consistent, secure, and scalable implementations. The technician works with project managers, service desk team leaders, and partner points of contact to support onboarding, refresh, and replacement deployments. The position includes both equipment preparation and on-site or remote deployment, with a white-glove approach to customer service.

Requirements

1–3 years of experience in an MSP or multi-client IT environment preferred.
Strong knowledge of Windows 10/11 deployment and configuration.
Experience with Microsoft 365, Azure AD, and endpoint management.
Familiarity with RMM and PSA tools.
Understanding of networking fundamentals, including DNS, DHCP, VLAN basics, and VPN.
Strong documentation habits and attention to detail.
Customer-service mindset and professional communication skills.
Ability to lift and transport equipment up to 50 lbs.
Valid driver's license and reliable transportation for on-site deployments.

Responsibilities

Unbox and inspect client hardware, verify equipment against purchase orders and project documentation, apply asset tags, record serial numbers, and prepare devices using client configuration checklists.
Deploy operating systems with imaging and automated provisioning tools; join devices to Active Directory, Azure AD, or hybrid environments; configure SaaS platforms; install approved applications, security agents, RMM tools, backup agents, and monitoring software; and apply baseline security configurations.
Configure VPN, MFA, email, printers, mapped drives, and network access.
Follow deployment SOPs, complete pre-deployment checklists, validate systems, ensure cybersecurity requirements are met, and test connectivity, performance, and application functionality.
Deliver and install equipment at client locations, provide end-user onboarding support, set up workstations, explain new hardware, and coordinate deployments to minimize downtime.
Update tickets and project tasks in PSA and documentation platforms, document environment changes, maintain asset and licensing records, escalate issues when needed, and communicate timelines and expectations to clients.