Service Coordinator, Residential Rehabilitation

Sheppard Pratt•Baltimore, MD

22d•Onsite

About The Position

The Service Coordinator works in Sheppard Pratt’s Residential Rehabilitation Program (RRP), which serves individuals with serious mental illness who have difficulty maintaining housing. The program supports clients in obtaining housing, employment, mental health services, and other resources. This is a direct care role supporting mental health treatment. The coordinator assesses and monitors client needs, develops service plans, connects clients with community services and resources, and advocates for clients. The schedule is Monday through Friday, 9:00 a.m. to 5:00 p.m., and the position is in person. The job posting also states that availability to work days, nights, weekends, and holidays may be required depending on program needs. The flat pay rate is $20.95 per hour.

Requirements

High school diploma or GED and one year of related experience.
Willingness to obtain additional certifications and training as required.
Driver’s license with three points or less and access to an insured vehicle.
Availability to work days, nights, weekends, and holidays depending on program needs.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Assess and monitor client needs.
Develop service plans.
Connect clients to community services and resources and advocate for them as needed.
Assist clients through program enrollment and orientation.
Coordinate client medical appointments, transportation, housing, and money management.
Develop and assist with client medication management plans.
Obtain and maintain client entitlements.
Maintain accurate and complete documentation.
Develop and coordinate transition plans and program discharge.