Service Coordinator - Residential Rehabilitation

Sheppard Pratt Careers•Frederick, MD
•Onsite

About The Position

The Service Coordinator provides direct care and support for mental health treatment in Sheppard Pratt’s Residential Rehabilitation Program (RRP), which serves individuals with serious mental illness who have difficulty maintaining housing. The role assesses and monitors client needs, develops service plans, connects clients with community services and resources, and advocates for clients as needed. The position works alongside a multidisciplinary team. This is a full-time, in-person, day-shift role, with availability required for days, nights, weekends, and holidays depending on program needs. The pay rate is $20.95 per hour.

Requirements

  • High school diploma or GED and one year of related experience.
  • Willingness to obtain additional certifications and training as required.
  • Driver’s license with three points or less.
  • Access to an insured vehicle.
  • Availability to work days, nights, weekends, and holidays depending on program needs.

Nice To Haves

  • Bachelor’s degree.

Responsibilities

  • Assess and monitor client needs.
  • Develop service plans.
  • Connect clients to community services and resources and advocate for them as needed.
  • Assist clients with program enrollment and orientation.
  • Coordinate client medical appointments, transportation, housing, and money management.
  • Develop and assist with client medication management plans.
  • Obtain and maintain client entitlements.
  • Maintain accurate and complete documentation.
  • Develop and coordinate transition plans and program discharge.

Benefits

  • Ongoing training and education, including a tuition reimbursement program.
  • Retirement benefits.
  • Medical insurance.
  • Dental insurance.
  • Vision insurance.
  • Paid time off.
  • Flexible scheduling.
  • Complimentary employee assistance program.
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