Service Coordinator - Residential Rehabilitation

Sheppard Pratt•Frederick, MD
•Onsite

About The Position

The Service Coordinator works in Sheppard Pratt’s Residential Rehabilitation Program (RRP), which serves individuals with serious mental illness who have difficulty maintaining housing. The team helps clients obtain housing, employment, mental health services, and other support. This direct-care role supports mental health treatment by assessing and monitoring client needs, developing service plans, connecting clients with community services and resources, and advocating for clients as needed.

Requirements

  • High school diploma or GED and one year of related experience.
  • Willingness to obtain additional certifications and training as required.
  • Driver’s license with three points or less and access to an insured vehicle.
  • Availability to work days, nights, weekends, and holidays depending on program needs.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Assist clients with program enrollment and orientation.
  • Coordinate client medical appointments, transportation, housing, and money management.
  • Develop and assist with client medication management plans.
  • Obtain and maintain client entitlements.
  • Maintain accurate and complete documentation.
  • Develop and coordinate transition plans and program discharge.
  • Assess and monitor client needs, develop service plans, connect clients with community services and resources, and advocate for clients as needed.

Benefits

  • Ongoing training and education, including tuition reimbursement.
  • Retirement, medical, dental, and vision benefits.
  • Paid time off.
  • Flexible scheduling.
  • Complimentary employee assistance program.
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