Service Coordinator, Residential Rehabilitation

Sheppard Pratt Careers•Rosedale, MD
•Onsite

About The Position

The Service Coordinator works in the Residential Rehabilitation Program (RRP), which supports individuals with serious mental illness who have difficulty maintaining housing. The team helps clients obtain housing, employment, mental health services, and other resources. This is a direct care role providing support for mental health treatment through assessing and monitoring client needs, developing service plans, connecting clients with community services and resources, and advocating for clients as needed. The role also assists clients with program enrollment and orientation; coordinates medical appointments, transportation, housing, and money management; develops and assists with client medication management plans; obtains and maintains client entitlements; maintains accurate and complete documentation; and develops and coordinates transition plans and program discharge.

Requirements

  • High school diploma or GED.
  • One year of related experience.
  • Willingness to obtain additional certifications and training as required.
  • Driver’s license with 3 points or less.
  • Access to an insured vehicle.
  • Availability to work days, nights, weekends, and holidays depending on program needs.

Nice To Haves

  • Bachelor’s degree preferred.

Responsibilities

  • Assess and monitor client needs.
  • Develop service plans.
  • Connect clients to community services and resources.
  • Advocate for clients as necessary.
  • Assist clients through program enrollment and orientation.
  • Coordinate client medical appointments, transportation, housing, and money management.
  • Develop and assist with client medication management plans.
  • Obtain and maintain entitlements for clients.
  • Maintain accurate and complete documentation.
  • Develop and coordinate transition plans and program discharge.

Benefits

  • Ongoing training and education, including a tuition reimbursement program.
  • Comprehensive retirement, medical, dental, and vision benefits.
  • Generous paid time off.
  • Flexible scheduling.
  • Complimentary employee assistance program.
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