Service Coordinator

Alleghenies United Cerebral Palsy • Cresson, PA

5d • Hybrid

About The Position

Alleghenies United Cerebral Palsy (AUCP) is a nonprofit organization founded in 1955 that serves adults with disabilities across Pennsylvania. Its mission is to help individuals with disabilities meet basic needs, improve their quality of life, promote independence, and participate in decisions about their services.

The Service Coordinator works with individuals and their support teams to develop, update, and manage personalized service plans. The role helps ensure individuals receive appropriate support through paid providers and community resources. It is a client-centered position requiring communication, coordination, documentation, and compliance skills. The position is hybrid/remote, with community visits in Pennsylvania; employees must live in Pennsylvania or be willing to travel there for home visits. Remote employees must maintain reliable high-speed internet. Employment is contingent on successful completion of the listed background and other checks.

Requirements

• Bachelor's degree in Social Work, Psychology, Education, Human Services, or a related field.
• Experience working with individuals with disabilities or special needs.
• Strong assessment, planning, and participant-centered service delivery skills.
• Excellent organizational, communication, and documentation skills.
• Ability to work effectively as part of an interdisciplinary team.
• Familiarity with community support systems, housing resources, health care, and human services.
• Must live in Pennsylvania or be willing to travel to Pennsylvania to complete home visits.
• Must maintain reliable high-speed internet access when working remotely.
• Successful completion of the required PA State Police, Child Abuse, FBI, MA Fraud, Social Security, and DMV checks.

Nice To Haves

• Knowledge of Medicaid Waiver programs, Long-Term Services and Supports (LTSS), and Home and Community-Based Services (HCBS).

Responsibilities

• Collaborate with clients and their teams to develop individualized service plans based on personal goals and priorities.
• Regularly update service plans to reflect life changes and current support needs.
• Coordinate and monitor services delivered by paid providers and community resources.
• Ensure services meet individuals' needs, are authorized and used appropriately, and are implemented by knowledgeable staff according to the plan.
• Maintain open communication with support teams to address concerns and updates promptly and effectively.
• Comply with program regulations and AUCP standards, including documentation, timelines, and billing requirements.
• Travel within the assigned region to meet with participants in compliance with their service plans.

Benefits

• Flexible schedule
• No on-call duties
• 15 agency-paid days off, including 11 holidays
• 18 PTO days
• Paid training period
• Mileage reimbursement
• Company-provided equipment
• Tuition reimbursement
• Medical insurance
• Company-paid dental insurance
• Company-paid vision insurance
• Company-paid life insurance, with the option to add coverage for the employee and family
• Up to 5% 401(k) match
• Opportunity for performance-based increases

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level