Service Coordinator

Redwood Coast Regional Center • Ukiah, CA

12d • $52,324 - $76,440

About The Position

The Service Coordinator connects individuals and families with social assistance services to improve their quality of life. The role assesses client needs, develops personalized service plans, and coordinates with community resources and agencies to provide timely, effective support. The coordinator serves as a liaison between clients and service providers, advocates for client needs, and helps resolve barriers to service delivery. The position manages multiple cases, maintains detailed and confidential records, and contributes to the well-being and empowerment of vulnerable community members by supporting access to comprehensive social services.

Redwood Coast Regional Center (RCRC) is a community-based, private nonprofit corporation under contract with the California Department of Developmental Services. It provides intake, assessment, diagnosis, and coordination of community-based services for children and adults with developmental disabilities in Del Norte, Humboldt, Lake, and Mendocino counties.

Requirements

• Bachelor’s degree in Social Work, Human Services, Psychology, or a related field.
• At least 2 years of experience in social assistance, case management, or a related role.
• Strong knowledge of social service programs, community resources, and eligibility criteria.
• Excellent communication and interpersonal skills for engaging effectively with diverse client populations.
• Proficiency in maintaining confidential client records and using case management software.

Nice To Haves

• Master’s degree in Social Work or a related discipline.
• Familiarity with local, state, and federal social assistance regulations and compliance requirements.
• Bilingual abilities to support non-English-speaking clients.

Responsibilities

• Conduct comprehensive assessments of client needs and eligibility for social assistance programs.
• Develop and implement individualized service plans with clients and relevant agencies.
• Coordinate and monitor service delivery to ensure clients receive appropriate support in a timely manner.
• Maintain accurate, current case records, documentation, and reports in accordance with organizational and regulatory standards.
• Advocate for clients to address barriers and facilitate access to community resources and services.
• Collaborate with multidisciplinary teams, including healthcare providers, social workers, and community organizations.
• Provide ongoing support and follow-up, evaluate client progress, and adjust service plans as needed.
• Participate in community outreach and education initiatives to raise awareness of available social assistance programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level