Service Coordinator

VOAOK•Oklahoma City, OK

51d•Onsite

About The Position

Our work touches the mind, body, heart, and ultimately the spirit – of those we serve, integrating our deep compassion with highly effective programs and services. We are currently seeking a Service Coordinator to join our team! Volunteers of America is one of the nation’s largest comprehensive human services organizations with 16,000 mission-driven professionals, dedicated to helping those in need rebuild their lives and reach their full potential.

Requirements

3 years working with aging adults in a direct service capacity and/or a Bachelor’s Degree, preferably with a concentration in Social Work, Gerontology, Psychology or Public Health.
Knowledge of the aging process, elder services, disability services, drug and alcohol abuse and mental health issues.
Ability to be on call 24 hours per day, seven days per week and to respond to emergencies after hours.
Possess strong organizational, planning, problem-solving, and time management skills, in addition to, strong advocacy capabilities.
Ability to communicate clearly and effectively with members, clients’ family, external stakeholders, and employees.
Ability to handle sensitive issues while protecting others’ welfare.

Responsibilities

Assists and advises residents and families of the services which may be necessary to maintain a self-reliant lifestyle & promote wellness activities for all residents.
Educates residents, families, and staff on available community resources.
May assist residents or coordinate training for residents in understanding lease and tenancy obligations.
Educates residents on service availability, application procedures, residents rights, etc. both individually and as a group.
Sets up volunteer support programs with service organizations in the community.