Service Coordinator (Bilingual - Spanish/English) - Deland

Easter Seals Florida Inc•DeLand, FL

About The Position

Easterseals Florida is seeking a compassionate, dedicated bilingual (Spanish/English) Family Service Coordinator (FSC) to support families of young children eligible for IDEA Part C services through the North Beaches Early Steps program. The FSC empowers families to understand their child’s strengths, needs, and available supports, and serves as their central point of contact throughout their Early Steps journey. Working with a multidisciplinary team, the FSC helps ensure families receive timely evaluations, services, procedural safeguards, and coordinated care. The role involves helping families navigate resources and advocating for services that promote optimal child development. The position requires travel to family homes or other preferred locations and schedule flexibility to meet family needs. This is a full-time position working 40 hours per week, from 9:00 a.m. to 5:00 p.m. The stated salary is $44,000 per year and includes insurance and time-off benefits.

Requirements

  • Bilingual in Spanish and English.
  • Bachelor’s degree from an accredited university in psychology, social work, early childhood, child development, special education, health education, sociology, or a related field.
  • One year of professional experience working with young children and families in teaching, case management, counseling, or serving individuals with special needs or developmental delays.
  • Ability to secure and maintain a Medicaid Provider Number.
  • Knowledge of community resources, child development, disabilities, and confidentiality and privacy laws.
  • Strong documentation, time-management, and organizational skills.
  • Ability to travel to family homes and adjust schedule to meet family needs.
  • Integrity, tact, strong judgment, flexibility, and commitment to self-development and quality practices.
  • Commitment to teamwork and to supporting families with empathy and professionalism.
  • Ability to meet approved driver qualifications to drive a personal vehicle for program-related needs, including minimum age of 21 and a good driving history.
  • Energetic, resourceful, and professional approach that promotes a positive, respectful, team-based environment.

Responsibilities

  • Provide ongoing service coordination for assigned children eligible for Early Steps.
  • Participate in multidisciplinary evaluations, IFSP meetings, and transition planning activities.
  • Support eligibility determinations, monitor interventions, and assist families through transitions from IDEA Part C.
  • Strengthen the IFSP team’s ability to identify, access, coordinate, and evaluate services and resources.
  • Interview families to gather information about routines, strengths, needs, support systems, and developmental concerns.
  • Develop timely, comprehensive Individualized Family Support Plans (IFSPs) with families and team members.
  • Communicate IFSP recommendations to providers, coordinate updates every six months, and follow up on developmental evaluations.
  • Coordinate transitions to Part B for families choosing school-based services, including required notifications and planning.
  • Help families who are not pursuing Part B develop an appropriate post-Part C plan.
  • Maintain accurate case notes and file documentation, and follow billing practices for CMS Targeted Case Management.
  • Travel to family homes or preferred locations to conduct interviews, gather information, and complete coordination tasks.
  • Provide crisis management support when necessary.

Benefits

  • Medical, dental, and vision plans
  • Paid holidays, vacation, sick, and personal time
  • Employee Assistance Program
  • Supplemental insurance policies
  • 401(k) savings plan
  • Easterseals Cares Wellness Program
  • Professional development opportunities, both live and on demand
  • Work-life balance
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