Service Coordinator
Retirement Housing Foundation•Stone Mountain, GA
•Onsite
About The Position
The Service Coordinator supports residents at Lane Manor, a 54-unit senior residential community in Stone Mountain, Georgia. The role identifies resident needs, connects residents with community resources, coordinates supportive services, and develops programs that promote health, wellness, independence, and quality of life. The coordinator works with residents, service providers, community partners, management, and staff, while maintaining confidential records and preparing service reports.
Requirements
- Knowledge of supportive services and community resources for older adults.
- Strong advocacy, problem-solving, communication, and interpersonal skills.
- Ability to maintain confidentiality and demonstrate sound ethical judgment.
- Ability to work effectively with residents, staff, service providers, and community partners.
- Strong organizational and time-management skills, with the ability to work independently.
- Proficiency with Microsoft Office, including Word, Excel, PowerPoint, and Outlook.
- Ability to move throughout the community and interact with residents and service providers.
- Ability to communicate effectively in person and by phone.
Nice To Haves
- Bachelor's degree in Gerontology, Human Services, Social Work, Psychology, Sociology, or a related field is preferred.
- Relevant work experience supporting older adults or individuals with disabilities will be considered.
Responsibilities
- Assess resident needs and connect residents with appropriate social, health, wellness, and community resources.
- Provide referrals, support, and advocacy while promoting resident independence and self-advocacy.
- Provide information and assistance during crisis situations and conflict resolution.
- Build relationships with community agencies and service providers to expand available resources.
- Coordinate and monitor resident referrals, follow up on services, and maintain a current directory of community resources.
- Develop and coordinate educational, health, and wellness programs based on resident needs.
- Serve as a liaison between residents, management, staff, and community service providers.
- Maintain accurate and confidential records of resident interactions, referrals, and services.
- Prepare daily and monthly reports related to resident services and activities.
- Perform other duties as assigned in support of RHF's mission and community needs.
Benefits
- Retirement benefits are referenced as part of the organization's stated commitment to employees.
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What This Job Offers
Job Type
Part-time
Career Level
Entry Level
Education Level
No Education Listed
