Service Coordinator

DeBra-Kuempel•Evansville, IN
•Onsite

About The Position

DeBra-Kuempel is seeking a Service Coordinator to provide administrative and billing support to an account team and communicate with and support customers. The role requires strong multitasking and organizational abilities, punctuality, dependability, and the ability to work independently when needed. The position supports a mechanical, electrical, and plumbing (MEP), building automation, and industrial piping contractor offering design-build engineering, installation, specialty construction, maintenance, air balancing, start-up, and energy-efficiency services.

Requirements

  • High school diploma.
  • Strong proficiency in Word, Excel, PowerPoint, and other Microsoft Office applications.
  • Ability to learn other software applications as required.
  • Strong communication and interpersonal skills, with the ability to interact positively and proactively with people at all organizational levels and with customers.
  • Excellent written and verbal communication skills and a team-oriented, professional approach.
  • Integrity, honesty, professionalism, attention to detail, and commitment to high-quality work and ethical standards.
  • Self-motivation and strong organization, communication, analytical, problem-solving, and relationship-building skills in a fast-paced environment.
  • Valid driver's license.

Nice To Haves

  • Advanced education.
  • At least 3 years of recent administrative support experience.
  • At least 2 years of accounting experience.
  • Knowledge or experience in a mechanical contracting firm.
  • Knowledge of AIA forms, certified payroll, prevailing wage, and State and Federal forms.

Responsibilities

  • Work with the account manager and team members to provide timely service, correspondence, and support to customers and the corporate office.
  • Schedule technicians to meet customer needs.
  • Prepare contracts for implementation and invoicing, and communicate effectively with relevant team members.
  • Provide administrative support by producing and maintaining letters, invoices, spreadsheets, reports, and other materials.
  • Work effectively and confidently, occasionally without supervision.
  • Perform other duties as assigned to support the role and organization.

Benefits

  • Health benefits
  • Paid time off
  • 401(k)
  • Tuition reimbursement
  • Employee assistance program
  • Company discounts
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