Service Coordinator
San Gabriel/Pomona Regional Center•Irwindale, CA
•$24 - $39
About The Position
San Gabriel/Pomona Regional Center (SG/PRC) is a private nonprofit agency contracted with the California Department of Developmental Services to provide services and supports to individuals with intellectual and developmental disabilities. It serves 30 cities across the Foothill, Pomona, and El Monte Health Districts in Los Angeles County, supporting people across the lifespan. Reporting to the Adult Services II Manager, the Service Coordinator provides comprehensive case management to adult individuals served and their families. The role coordinates service planning and support with families, Regional Center staff, and community resources to help ensure individuals receive appropriate services.
Requirements
- Bachelor's degree in social work, psychology, human development, sociology, public health nursing, or a related field.
- At least one year of experience working with individuals with developmental disabilities or in a related field; a master's degree in a related field may substitute for the experience requirement.
- Bilingual in Spanish.
- Knowledge of developmental disabilities and community resources.
- Strong verbal and written interpersonal and communication skills.
- Experience developing and implementing individualized service plans and meeting strict documentation timelines.
- Knowledge of behavior intervention techniques and best practices.
- Ability to independently plan and schedule work, develop individualized support plans, adapt strategies as needed, and collaborate with stakeholders.
- Strong organizational skills and attention to detail for documentation and case management.
- Excellent computer skills, including Microsoft Word and Outlook.
- Ability to multitask, prioritize assignments, and meet deadlines amid conflicting priorities.
- Ability to work compassionately and in a culturally sensitive manner with diverse populations.
- Valid driver's license, reliable transportation, and minimum liability insurance coverage.
- Ability to meet with individuals served and families in their homes, in the community, or at the office; frequent telephone, virtual, and out-of-office meetings are required.
Responsibilities
- Coordinate services with the Manager, Client Services Staff, liaison, and specialist staff, including medical, behavioral health, psychological, educational, vocational, recreational, and adaptive-device services.
- Explain available resources and services to individuals served and their families so they understand their options.
- Consult with teams regarding the needs of individuals served.
- Conduct in-person meetings with individuals served, families, vendors, and other relevant agencies to facilitate service planning and coordination.
- Develop and implement individualized Program Plans (IPP).
- Write interdisciplinary notes and accurately and promptly document service plans, meetings, and progress.
- Complete interim and annual reports within mandated timelines.
- Initiate purchase of service (POS) through the Regional Center for clients who are ineligible for other funding sources.
- Present cases to specialized committees as appropriate.
- Perform additional duties supporting departmental and organizational goals.
