Service Coordinator, Residential Rehabilitation

Sheppard Pratt Careers•Baltimore, MD

21d•Onsite

About The Position

The Service Coordinator provides direct care and support for individuals with serious mental illness who have difficulty maintaining housing through the Residential Rehabilitation Program (RRP). The program helps clients obtain housing, employment, mental health services, and other resources. The coordinator assesses and monitors client needs, develops service plans, connects clients with community services and resources, and advocates for clients as needed. The role also supports program enrollment and orientation, coordinates practical and health-related needs, assists with medication management planning, helps clients obtain and maintain entitlements, maintains complete documentation, and coordinates transitions and discharge planning. The schedule is Monday through Friday, 9 a.m. to 5 p.m., with availability to work days, nights, weekends, and holidays depending on program needs. The position is in person and pays a flat rate of $20.95 per hour.

Requirements

High school diploma or GED.
One year of related experience.
Willingness to obtain additional certifications and training as required.
Driver’s license with three points or less.
Access to an insured vehicle.
Availability to work days, nights, weekends, and holidays depending on program needs.

Nice To Haves

Bachelor’s degree preferred.

Responsibilities

Assess and monitor client needs.
Develop service plans.
Connect clients to community services and resources and advocate for them as needed.
Assist clients with program enrollment and orientation.
Coordinate client medical appointments, transportation, housing, and money management.
Develop and assist with client medication management plans.
Obtain and maintain client entitlements.
Maintain accurate and complete documentation.
Develop and coordinate transition plans and program discharge.