Service Coordinator

KOORSEN FIRE & SECURITY INC. • Louisville, KY

12d • $19 - $25

About The Position

Koorsen is seeking a Service Coordinator in the Louisville, Kentucky area to provide administrative and clerical support to the inspections and service departments. The role involves answering calls, scheduling technicians, assisting with orders, billing, and communicating professionally with customers, vendors, and coworkers. The coordinator is expected to keep learning, follow safety regulations and company policies, procedures, and core values, and perform other duties assigned by management. The stated salary range is $19–$25 per hour, depending on experience.

Requirements

• Up to one year of dispatching experience or life safety experience.
• Pass drug and background screenings.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Provide administrative and clerical support for the inspections and service departments.
• Answer phone calls.
• Schedule technicians.
• Assist with ordering equipment, parts, and products when necessary.
• Perform billing.
• Interact professionally with customers, vendors, and coworkers.
• Remain open to continual learning.
• Understand and follow all safety regulations and practices.
• Follow Koorsen policies, procedures, and core values.
• Perform other duties deemed appropriate by management.

Benefits

• Competitive pay
• Health package
• Annual bonus program
• Life insurance
• Continuous learning offerings
• 401(k)
• Paid holidays
• Generous paid time off
• Tuition reimbursement
• Career growth opportunities

What This Job Offers

• Job Type: Full-time
• Education Level: No Education Listed