Service Coordinator
San Gabriel/Pomona Regional Center•Irwindale, CA
•$24 - $39
About The Position
San Gabriel/Pomona Regional Center (SG/PRC) is a private, nonprofit agency contracted with the California Department of Developmental Services to provide services and supports to individuals with intellectual and developmental disabilities. It serves 30 cities across the Foothill, Pomona, and El Monte Health Districts within Los Angeles County, supporting people across the lifespan. Reporting to the Manager of Family Services III, the Service Coordinator provides comprehensive case management to individuals ages 6 to 14 and their families. The role works collaboratively with families, Regional Center staff, and community resources to coordinate services and support individuals' needs.
Requirements
- Bachelor's degree in social work, psychology, human development, sociology, public health nursing, or a related field.
- At least one year of experience working with individuals with developmental disabilities or in a related field; a master's degree in a related field may substitute for the required experience.
- Bilingual in Vietnamese.
- Knowledge of developmental disabilities and community resources.
- Strong verbal and written interpersonal and communication skills.
- Experience developing and implementing individualized service plans and meeting strict documentation timelines.
- Knowledge of behavior intervention techniques and best practices.
- Ability to independently plan and schedule work.
- Ability to develop individualized support plans and adapt strategies as needed.
- Strong organizational skills and attention to detail for documentation and case management.
- Ability to conduct in-person meetings and facilitate collaboration among stakeholders.
- Excellent computer skills in Microsoft Office, including Word and Outlook.
- Ability to multitask, prioritize assignments, and meet deadlines amid conflicting priorities.
- Ability to work compassionately and with cultural sensitivity with diverse populations.
- Valid driver's license, reliable transportation, and minimum liability insurance coverage.
Responsibilities
- Coordinate services for individuals served, consulting with the Manager, Client Services Staff, liaison, and specialist staff. Services may include medical, behavioral health, psychological, educational, vocational, recreational, and adaptive-device supports.
- Explain available resources and services to individuals ages 6 to 14 and their families.
- Consult with teams regarding the needs of individuals served.
- Conduct in-person meetings with individuals, families, vendors, and other relevant agencies to facilitate service planning and coordination.
- Develop and implement individualized Program Plans (IPP).
- Write interdisciplinary notes and accurately document service plans, meetings, and progress in a timely manner.
- Complete interim and annual reports within mandated timelines.
- Initiate Regional Center purchase-of-service requests for clients who are ineligible for other funding sources.
- Present cases to specialized committees as appropriate.
- Perform additional duties that support departmental and organizational goals.
