About The Position

Easterseals Florida is seeking a compassionate, dedicated bilingual Spanish/English Family Service Coordinator (FSC) for its North Beaches Early Steps program. The FSC supports families of young children eligible for IDEA Part C services, serving as their central point of contact throughout their Early Steps journey. The role helps families understand their child’s strengths, needs, and available supports and coordinates timely evaluations, services, procedural safeguards, and care in collaboration with a multidisciplinary team. The coordinator advocates for services that promote optimal child development and helps families navigate community resources. This full-time position works 40 hours per week, from 9:00 a.m. to 5:00 p.m. The salary is $44,000 per year and includes insurance and time-off benefits. The role requires travel to family homes or other preferred locations and schedule flexibility to meet family needs. Easterseals Florida is a drug-free workplace and an affirmative action and equal opportunity employer committed to access, equal opportunity, and reasonable accommodations.

Requirements

  • Bilingual in Spanish and English.
  • Bachelor’s degree from an accredited university in psychology, social work, early childhood, child development, special education, health education, sociology, or a related field.
  • One year of professional experience working with young children and families in teaching, case management, counseling, or serving individuals with special needs or developmental delays.
  • Ability to secure and maintain a Medicaid Provider Number.
  • Knowledge of community resources, child development, disabilities, and confidentiality and privacy laws.
  • Strong documentation, time-management, and organizational skills.
  • Ability to travel to family homes and adjust schedule to meet family needs.
  • Ability to meet approved driver qualifications to drive a personal vehicle for program-related needs, including minimum age of 21 and a good driving history.
  • Integrity, tact, strong judgment, flexibility, and commitment to self-development and quality practices.
  • Commitment to teamwork and supporting families with empathy and professionalism.
  • Energetic, resourceful, and professional approach that promotes a positive, respectful, team-based environment.

Responsibilities

  • Provide ongoing service coordination for children eligible for Early Steps as the assigned service coordinator.
  • Participate in multidisciplinary evaluations, IFSP meetings, and transition planning activities.
  • Support eligibility determinations, monitor interventions, and assist families with transitions from IDEA Part C.
  • Help the IFSP team identify, access, coordinate, and evaluate services and resources.
  • Interview families to gather information about routines, strengths, needs, support systems, and developmental concerns.
  • Develop timely, comprehensive Individualized Family Support Plans (IFSPs) in collaboration with families and team members.
  • Communicate IFSP recommendations to providers, coordinate updates every six months, and ensure follow-up for developmental evaluations.
  • Coordinate transitions to Part B for families choosing school-based services, including required notifications and planning.
  • Help families who are not pursuing Part B develop an appropriate post-Part C plan.
  • Maintain accurate case notes, file documentation, and billing practices for CMS Targeted Case Management.
  • Travel to family homes or preferred locations to conduct interviews, gather information, and complete coordination tasks.
  • Provide crisis management support when necessary.

Benefits

  • Medical, dental, and vision plans
  • Paid holidays, vacation, sick, and personal time
  • Employee Assistance Program
  • Supplemental insurance policies
  • 401(k) Savings Plan
  • Easterseals Cares Wellness Program
  • Live and on-demand professional development opportunities
  • Work-life balance
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