Service Coordinator

Associa•Washington, DC
•$20 - $23•Onsite

About The Position

CMC, an Associa company, is hiring a Maintenance Service Coordinator for a condominium community in Washington, DC. The Maintenance Coordinator provides in-office support to field service technicians and administers the collection and compilation of information for billing. The role issues, schedules, processes, and tracks work orders through completion and supports the Maintenance Manager with various projects.

Requirements

  • High school diploma or GED equivalent.
  • At least 1 year of customer service, data entry, or clerical experience.
  • Professional customer service skills.
  • Excellent communication skills.
  • Ability to manage multiple projects simultaneously, prioritize tasks, and meet important deadlines.
  • Proficiency with Microsoft Word, Excel, and Outlook.
  • Proactive approach, initiative, and attention to detail.

Responsibilities

  • Identify and resolve maintenance, materials, supplies, and staffing problems.
  • Maintain, update, and plan schedules, including assigning tasks to staff and hiring contractors.
  • Inspect sites regularly, respond to complaints, and evaluate current status and needs.
  • Review, evaluate, and prioritize maintenance requests.
  • Report on activities, budget, supplies, and planned projects.
  • Perform other duties as assigned.
  • Collect and compile information for billing.
  • Issue, schedule, process, and track work orders through completion.
  • Support the Maintenance Manager with various projects.
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