Service Coordinator - Rockledge

Easter Seals Florida•Rockledge, FL

About The Position

Easterseals Florida is seeking a compassionate and dedicated Family Service Coordinator (FSC) to support families of young children eligible for IDEA Part C services through the Space Coast Early Steps program. The FSC serves as a central point of contact throughout each family’s Early Steps journey, helping families understand their child’s strengths, needs, and available supports. Working with a multidisciplinary team, the coordinator helps ensure families receive timely evaluations and services, understand procedural safeguards, and access coordinated care. The role also involves helping families navigate community resources and advocating for services that promote child development. This is a full-time position working 40 hours per week, from 9:00 a.m. to 5:00 p.m. The stated salary is $44,000 per year and includes insurance and time-off benefits. The position requires travel to family homes or other preferred locations and schedule flexibility to meet family needs. Easterseals Florida describes itself as a drug-free workplace and an affirmative action and equal opportunity employer. It states its commitment to access, equal opportunity, and reasonable accommodation for individuals with disabilities.

Requirements

Bachelor’s degree from an accredited university in psychology, social work, early childhood, child development, special education, health education, sociology, or a related field.
One year of professional experience working with young children and families in teaching, case management, counseling, or serving individuals with special needs or developmental delays.
Ability to secure and maintain a Medicaid Provider Number.
Knowledge of community resources, child development, disabilities, and confidentiality and privacy laws.
Strong documentation, time-management, and organizational skills.
Ability to travel to family homes and adjust the schedule to meet family needs.
Ability to meet approved driver qualifications to drive a personal vehicle for program-related needs, including being at least 21 years old and having a good driving history.
Demonstrates integrity, tact, strong judgment, flexibility, and a commitment to self-development and quality practices.
Commitment to teamwork and to supporting families with empathy and professionalism.
Energetic, resourceful, and professional approach that promotes a positive, respectful, and team-based environment.

Responsibilities

Provide ongoing service coordination for assigned children eligible for Early Steps.
Participate in multidisciplinary evaluations, IFSP meetings, and transition planning activities.
Support eligibility determinations, monitor interventions, and assist families through transitions from IDEA Part C.
Promote and strengthen the IFSP team’s ability to identify, access, coordinate, and evaluate services and resources.
Interview families to gather information about routines, strengths, needs, support systems, and developmental concerns.
Develop timely and comprehensive Individualized Family Support Plans (IFSPs) in collaboration with families and team members.
Communicate IFSP recommendations to providers, coordinate updates every six months, and ensure follow-up for developmental evaluations.
Coordinate transitions to Part B for families choosing school-based services, including required notifications and planning.
Assist families not pursuing Part B in developing an appropriate post-Part C plan.
Maintain accurate case notes, file documentation, and billing practices for CMS Targeted Case Management.
Travel to family homes or preferred locations to conduct interviews, gather information, and complete coordination tasks.
Provide crisis management support when necessary.