Service Coordination Specialist (Entry Level)

Cascade Community Healthcare • Centralia, WA

7d

About The Position

Cascade Community Healthcare is seeking an entry-level Service Coordination Specialist to join its Crisis Relief Team at the Cascade Evaluation and Treatment Center. The position works closely with an interdisciplinary treatment team to coordinate care and discharge planning for individuals, their families, local providers, and other referral sources. The available schedule is Sunday through Tuesday, 10:00 p.m. to 10:30 a.m. The role is eligible for a $2-per-hour shift differential for eligible swing and overnight hours, as well as hours worked on Saturdays, Sundays, and holidays. The pay scale is $19.72–$24.03, depending on experience.

Cascade Community Healthcare has served Lewis County and surrounding areas for 60 years and operates six treatment locations in Lewis County. Its Evaluation and Treatment Center provides intensive mental health and psychiatric services for adults 18 and older, including an Evaluation and Treatment Unit, Crisis Stabilization Unit, and Crisis Relief Center.

Requirements

• Washington State Registered Agency Affiliated Counselor (RAAC) credential, or eligibility to obtain it.
• Ability to pass a Washington State Patrol background check at hire and annually thereafter.
• A national background check may be required if the applicant has not lived consecutively in Washington State for the last three years.
• Ability to communicate effectively verbally and in writing.
• Ability to work dynamically as part of a multidisciplinary team.
• Ability to develop and maintain effective working relationships with coworkers, public- and private-sector organizations, community groups, and the public.
• Maintain a current phone number and mailing address with Human Resources.
• Successfully complete MOAB (Management of Aggressive Behavior) training.
• Ability to perform physical interventions, protective holds and movements, blocking and redirecting patient movements, and to pursue a client attempting to leave the secure unit.
• Ability to lift, position, push, and/or transfer patients.
• Ability to perform occasional to considerable standing or walking, as well as occasional reaching, stooping, bending, kneeling, and crouching.
• Regularly required to see, talk, and hear.

Responsibilities

• Educate and inform individuals about treatment consents and authorizations for use and disclosure of information.
• Participate regularly in interdisciplinary treatment team meetings.
• Collaborate with the interdisciplinary team and patients to identify appropriate resources and coordinate external appointments.
• Conduct discharge assessments with patients to identify their natural resources.
• Coordinate care and provide referrals to ensure services are coordinated between facility staff and external providers.
• Identify gaps in service needs and recommend appropriate ways to meet individuals’ needs upon discharge.
• Collaborate with the interdisciplinary treatment team to engage, monitor, and communicate with individuals while maintaining safety and addressing their needs.
• Maintain clinic records, including documentation of activities performed as part of service delivery.
• Obtain individuals’ signatures regarding treatment when necessary.
• Document services and individual activities in the medical record, including brief interventions, care coordination, discharge planning, treatment planning, and other pertinent information.

Benefits

• Public Service Loan Forgiveness (PSLF) eligible employer.
• Paid time off earned at 13 hours per month, prorated based on FTE; available after 90 days of employment.
• 11 paid holidays and 16 hours of personal holiday; personal holiday hours are available after 90 days of employment.
• Company-paid medical, dental, vision, AllyHealth, Employee Assistance Program, life insurance and AD&D, long-term disability, and supplemental benefits, subject to plan terms and eligibility.
• Voluntary supplemental term life insurance, legal care, fraud and identity protection, HSA, FSA, dependent care FSA, and pet insurance, subject to plan terms.
• 401(k); after six months of employment, Cascade contributes 5% of gross earnings monthly with no employee match required.
• Reimbursement for required Department of Health licensure and other job-required certification renewals.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: No Education Listed