Service Concierge - Jeff Wyler Kings Nissan
About The Position
Jeff Wyler Kings Nissan is looking for a Service Concierge to join their service department. This role is essential for setting up success within the department. The Service Concierge will be responsible for welcoming and greeting customers, assisting with initial write-ups, verifying vehicle needs, and managing customer communication preferences. They will also answer questions, explain the service process, and provide updates. Additionally, the role involves safely parking and retrieving customer vehicles, managing vehicle flow in and around the service area and dealership lot, and collaborating with service advisors on various tasks. The Service Concierge ensures vehicles are ready for return after service and helps maintain the cleanliness of the service drive.
Requirements
- A warm, professional demeanor and strong communication skills.
- Valid Driver's License.
- A clean driving record is required.
- Ability to multitask in a fast-paced environment without sacrificing attention to detail.
Responsibilities
- Welcome and greet customers immediately as they pull into the service lane.
- Assist with the initial write-up, verify vehicle needs, and review contact preferences.
- Answer questions, explain the service process, and provide updates while the vehicle is in the shop.
- Safely Park and retrieve customer vehicles from the service bays.
- Manage vehicles flow in our service stalls, service lanes, service drive, and within the auto group parking lot.
- Work with the auto group service advisor to complete tasks such as keeping track of key tasks, cleaning cars, driving vehicles from service stalls, following dealership display standards, fielding customer requests, and other assigned duties.
- Ensure customer vehicles are ready for return after service department repairs.
- Moving cars and keeping the service drive clean.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
