Service Drive Support
Lexus of Milwaukee•Milwaukee, WI
•Onsite
About The Position
The Ed Napleton Automotive Group is seeking a Service Center Support Associate at Napleton's Lexus of Milwaukee. The role supports the service department by welcoming and assisting customers, conducting vehicle walk-arounds, coordinating appointments, assigning customers to Service Advisors, and providing administrative assistance. The associate is expected to deliver professional, friendly, and efficient customer service to customers and employees.
Requirements
- High school diploma or equivalent.
- Excellent customer service experience.
- Attention to detail, patience, and a positive attitude.
- Valid driver's license.
- Professional demeanor and work ethic.
- Willingness to undergo a background check in accordance with local law and regulations.
- Must be at least 18 years old to comply with the company driving policy.
Nice To Haves
- Computer experience.
- Administrative experience.
Responsibilities
- Greet incoming guests and provide high-quality customer service to customers and employees.
- Communicate with customers in a professional, friendly, and efficient manner.
- Coordinate customer appointments.
- Perform vehicle walk-arounds in the service drive.
- Assign customers to Service Advisors as needed using computer software.
- Provide administrative support for the store.
Benefits
- Medical, dental, and vision insurance.
- 401(k).
- Paid vacation and sick time.
- Paid training.
- Discounts on products, services, and vehicles.
- Growth opportunities.
- Top compensation plans.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
