Service Drive Support

Lexus of Milwaukee • Glendale, WI

4d • Onsite

About The Position

The Ed Napleton Automotive Group is hiring a Service Center Support Associate at Napleton's Lexus of Milwaukee. The role supports the service center by welcoming and assisting customers, performing vehicle walkarounds, coordinating appointments, and assisting service advisors. It also provides administrative support to the store. The company describes itself as a large automotive dealership group affiliated with more than 25 vehicle brands and over 50 dealerships across seven states, with more than 3,500 employees.

Requirements

• High school diploma or equivalent.
• Excellent customer service experience.
• Attention to detail, patience, and a positive attitude.
• Valid driver's license.
• Professional demeanor and work ethic.
• Willingness to undergo a background check in accordance with local laws and regulations.
• Must be at least 18 years old to comply with the company's driving policy.

Nice To Haves

• Computer experience.
• Administrative experience.

Responsibilities

• Greet incoming guests and provide customer service to customers and employees.
• Communicate with customers professionally, in a friendly and efficient manner.
• Coordinate customer appointments.
• Perform vehicle walkarounds in the service drive.
• Assign customers to service advisors as needed using computer software.
• Provide administrative support for the store.

Benefits

• Top compensation plans.
• Medical, dental, and vision insurance.
• 401(k).
• Paid vacation and sick time.
• Paid training.
• Discounts on products, services, and vehicles.
• Growth opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED